Communicate Like a Leader and Win —
The Key to Growth, Gaining Trust, and Dominating Your Market
Leaders, ask yourself:
Do your employees share your passion for the company vision, mission and message? And does their work reflect that?
Are your insights and data revealing growth opportunities, AND exposing revenue leaks?
Does employee/customer feedback reflect a high level of trust with leadership and the company?
If you answered ‘no’ to any question, You may be sabotaging your own efforts for growth and gaining a competitive edge in the industry.
Disruptors in business do not maintain the status quo. They look for reasons and opportunities to shine for their customers, which in turn makes the company
outshine their competition.
Connecting the dots between CX and EX. Two main causes of failure of an otherwise well-considered customer loyalty program are communication and leadership, especially where the two intersect.