Why Companies Need to Get Both CX and UX Right

In Blog Posts by Meg

Customer Experience and User Experience must be considered simultaneously to drive brand loyalty. If you have an innovative, easy-to-use product, but your service team is difficult to work with, customers …

Why CFOs Should Care About CX

In Blog Posts by graz_admin

For CFOs who are increasingly asked to assist with strategic decision making, it is essential to understand the economic impact of CX.