Is Your CX Transactional or Experiential?

In Blog Posts by Meg

The short article below cuts through the noise on the importance of creating meaningful customer experiences. Our goal should be to make sure our customers’ experiences are memorable and positive, …

Why Companies Need to Get Both CX and UX Right

In Blog Posts by Meg

Customer Experience and User Experience must be considered simultaneously to drive brand loyalty. If you have an innovative, easy-to-use product, but your service team is difficult to work with, customers …