This article makes a compelling argument for setting up Live Chat to communicate with your prospects and customers. Clients like communicating this way because it’s fast, convenient, and can be done anywhere, any time. Companies can use the information they gather through live chat to improve their relationships with their clients, offer additional or alternative products, resolve problems, improve products, and the list goes on.
For Live Chatting to be successful, companies must respond in real-time, and have a real person responding to the questions posed. To read the complete article, click below: