5 Tips to Getting Your Voice Heard

In Blog Posts by graz_admin

http://www.inc.com/michael-olguin/5-tips-to-getting-your-voice-heard.html The title implies that this is for the employee to be heard at work. But employers should encourage this. Good tips for employers to get the most productivity and …

10 Ways to become a More Memorable Speaker

In Blog Posts by graz_admin

http://www.businessinsider.com/what-are-the-ten-rules-you-need-to-know-to-communicate-effectively-2012-11 Great tips on speaking, but for business communication in general. Brevity, simplicity, good content and engaging the audience are all essential. Think about speeches that moved you. Blend in …

Old-Fashioned Techniques For Making Customers Feel Connected

In Blog Posts by graz_admin

http://www.fastcompany.com/3003020/forget-twitter-old-fashioned-techniques-making-customers-feel-connected We can get so wrapped up in the latest technology tools for reaching customers that we forget that it is the human interaction that is necessary for a lasting …

Five Ways to Retain Employees Forever

In Blog Posts by graz_admin

To continue with our theme this week on the importance of retaining good employees. (See the stats in the first line). Employees don’t want to job hop, but they want …

Customer Retention Tips

In Blog Posts by graz_admin

80% of future growth will come from 20% of your existing customers. What steps are you actively taking to keep your loyal customers close to you? So many sales people …

5 Reasons People Fail article

In Blog Posts by graz_admin

So much of our success comes from our mental approach. We get “in our own way” and do not take the necessary leaps to grow and succeed. Good ideas on …